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Privacy Policy

Last Updated: Jan 2026

1. About This Privacy Policy

1.1

GrowthEdge Learning Pty Ltd (“GrowthEdge”, “we”, “us”, or “our”) has implemented this Privacy Policy to provide information about the kinds of personal information we may collect or hold, how we collect, store, use, and disclose that personal information, the choices you have regarding our use of that personal information, and how you may access or correct that information. If you wish to make any enquiries regarding this Privacy Policy, you should contact our Privacy Officer using the details set out in section 16.

1.2

From time to time, GrowthEdge Learning may be related to or operate alongside other entities, partners, or service providers (related entities). This Privacy Policy applies to the use of your personal information by GrowthEdge Learning and any related entities that support our educational and operational services. To the extent that any related entity maintains its own privacy policy and there is an inconsistency, that policy will apply to the activities of that entity. References to “GrowthEdge”, “we”, “us”, or “our” in this Privacy Policy include those related entities where applicable.

2. Personal Information

2.1

“Personal information” means information or an opinion about an identified individual, or a reasonably identifiable individual, whether the information is true or not and whether it is recorded in a material form or not, as defined under the Privacy Act 1988 (Cth).

3. What Personal Information Do We Collect & Hold?

3.1

The types of personal information we collect depend on the nature of your interaction with GrowthEdge Learning. This information may include, but is not limited to:
  1. Name.
  2. Date of birth.
  3. Contact details, including mobile and landline.
  4. Residential or mailing.
  5. Email.
  6. School year level.
  7. Identification details such as proof of identity, working rights documents, or educator credentials.
  8. Payment details, including credit card or bank account information.
  9. Information contained in resumes or job applications.
  10. Professional qualifications, certifications, or training records.
  11. Working with children.
  12. Geographical location, including postcode and time zone.
  13. Australian Business Number (ABN) ,where applicable
  14. Photographs, video recordings, audio recordings, session recordings, or images captured.
  15. During learning sessions or assessments.
  16. School or educational institution details.
  17. School affiliation or program enrolment details.
  18. Family or guardian relationship information.

3.2

We may collect and hold personal information relating to:
  1. Students and prospective students.
  2. Parents, guardians, or carers.
  3. Tutors, educators, mentors, and facilitators.
  4. Contractors, consultants, and service providers.
  5. Suppliers and potential suppliers and their representatives.
  6. Employees and employment applicants.
  7. Founders, partners, and stakeholders.
  8. Any other individual who interacts with GrowthEdge Learning.

3.3

Where required by law, including taxation and employment legislation, we may collect tax file numbers (TFNs). Providing a TFN is not compulsory; however, failure to do so may result in additional tax being withheld in accordance with Australian law.

4. How & When Do We Collect Personal Information?

4.1

We collect personal information to operate our business, deliver learning programs, provide assessments, manage relationships, and comply with legal obligations. In some cases, the collection of personal information is required by law.

4.2

We may collect personal information when:
  1. You enrol in or enquire about our programs or services.
  2. You complete forms on our website.
  3. You communicate with us via phone, email, or digital platforms.
  4. You attend a learning session, assessment, workshop, or camp.
  5. You submit coursework, assessments, or feedback.
  6. You apply for employment or engagement with GrowthEdge Learning.
  7. You visit the premises or attend events organised by us.
  8. Your employer or representative interacts with us on your behalf.
  9. We are otherwise authorised or required by law to collect the information.

4.3

Where reasonable and practicable, we collect personal information directly from the individual concerned.

4.4

We may also collect personal information from third parties, such as:
  1. Parents or legal guardians.
  2. Nominated representatives or advisors.
  3. Publicly available sources.
  4. Service providers or related entities, where permitted by law.

4.5

If sensitive information is collected, including health or biometric data, we will obtain your consent unless otherwise permitted by law. Additional safeguards apply to sensitive information, including restricted access and enhanced security controls.

4.6

Where multiple interactions occur in a short period relating to the same matter, we may not provide separate privacy notices on each occasion.

4.7

If you do not provide the required personal information, we may be unable to provide certain services or support.

5. Information Collected Via Our Website

5.1

Personal information may be collected via growthedgelearning.com.au and any related subdomains operated by GrowthEdge Learning, including through third-party service providers assisting in website operations.

5.2

We may collect information such as IP address, visit duration, pages accessed, and downloaded content for analytics, reporting, and website improvement.

5.3

Cookies are small files stored on your device that help improve website functionality and user experience.

5.4

Cookies may be used to track navigation paths and preferences.

5.5

You may disable non-essential cookies through browser or website settings, though some features may be limited.

5.6

We may use session recording tools to understand user interactions, improve usability, and diagnose technical issues. Data is not generally used to identify individuals.

5.7

Our website may include third-party integrations such as social media links. GrowthEdge Learning is not responsible for the privacy practices of third parties.

6. How Do We Use Your Personal Information?

6.1

We use personal information to operate, manage, and improve our educational services.

6.2

Personal information may be used to:
  1. Identify and communicate with you.
  2. Provide learning programs and assessments.
  3. Personalise educational pathways.
  4. Deliver feedback and progress tracking.
  5. Manage payments and accounts.
  6. Conduct research and service improvement.
  7. Manage staff and contractors.
  8. Comply with legal obligations
  9. Ensure safety and security.
  10. Manage marketing and communications.
  11. Respond to enquiries or complaints.

6.3

We may aggregate or de-identify data for analysis and reporting purposes.

6.4

We may disclose information where required by law.

6.5

You consent to the use of your personal information as outlined in this Privacy Policy.

7. When Do We Disclose Personal Information?

7.1

We may disclose personal information to related entities, service providers, educators, and advisors where necessary.

7.2

Disclosures may include parents or guardians, professional advisors, IT providers, regulators, or authorities as required by law.

7.3

Website hosting and software providers may have limited access for operational purposes.

7.4

In the event of a business restructure, merger, or sale, personal information may be transferred.

8. Data Retention & Deletion

8.1

Personal information is retained only as long as necessary:

Student records – up to seven years
Employee records – at least seven years
Financial records – as required by law.

9. Overseas Disclosures

9.1

Some personal information may be stored or processed overseas by service providers. Reasonable steps are taken to ensure compliance with Australian privacy standards.

9.2

You consent to overseas storage and processing as outlined in this policy.

10. Other Uses & Disclosures

10.1

If personal information is used for additional purposes, we will notify you where required.

11. Marketing

11.1

You consent to receiving marketing communications.

11.2

You may opt out at any time using unsubscribe options or by contacting us.

12. Storage & Security

12.1

We use physical, technical, and administrative safeguards to protect personal information.

12.2

Information no longer required is securely destroyed or de-identified.

13. Access & Correction

13.1

You may request access to or correction of your personal information.

13.2

Requests will be handled within 30 days where practicable.

14. Complaints

14.1

Privacy complaints may be made to our Privacy Officer. If unresolved, you may contact the OAIC.

15. Updates

15.1

This Privacy Policy may be updated from time to time. The latest version will be published on our website.

16. Contact Us

Privacy Officer
GrowthEdge Learning
Email: info@growthedgelearning.com.au